Transport for 

What does community transport actually do?

The community transport sector is extremely diverse. Individual community transport operators will provide a range of services in response to local need.

Range of services

The following describes the range of potential services. It is important to note that not every service will, or has to be, provided by every community transport operator

Minibus services

For example:

Community Buses

Regular, timetabled bus services using volunteer drivers.

Contracted Services

For example:

PSV services

Services advertised for use by the general public

Demand Responsive Transport

Services for the public, which adapt their itinerary and timetable to suit a particular transport demand. These use paid drivers, operating minibuses or smaller vehicles such as people-carriers.

Community Car Services

Door to door transport for individuals using volunteer drivers, either with their own community transport-owned cars or people carriers, for passengers who cannot use public transport.

Vehicle brokerage & management

A community transport’s management of vehicles owned by local community groups can produce cost savings for the group concerned and remove worries about safety servicing and maintenance.


To nationally accredited MiDAS (Minibus Driver Awareness Scheme) standards, for drivers and passenger assistants.

Shopmobility or wheelchair loan

Shopmobility projects hire mobility vehicles (wheelchairs, mobility scooters etc.) for shoppers to use when visiting retail facilities.

Some community transport operators can also provide wheelchairs for longer term loan.

Goods vehicle hire

Vans for use by community groups


Furniture recycling collection and redistribution of household goods.

Community recycling projects

Recycling everything from furniture to household waste.